Successful customer management necessitates besides internal
organizational duties also the reliable adherence to
appointments and tasks, the knowledge about the needs and wishes
of the customer as well as planning and creating of events and
marketing actions.
Each employee of your company takes on a role in these areas of
duties. With cobra, these activities are turned into a child`s
game. All team members will be optimally supported through
professional customer and contact management.
Convincing advantages:
cobra is impressive because of its cost-efficient availability,
adaptation and maintenance. Through numerous standards and
templates the software is immediately usable after the
acquisition.
The user convenience of the product allows short periods of
familiarization and due to a fast work load relief of the
employees quickly lead to a high acceptance in the company.
High flexibility and adaptability turn cobra into a solution
shapeable to different business sectors.
Perfect office interfacing and powerful functions allow
structured workflows leading to an increased efficiency in
distribution, marketing and back office.
Distribution processes and projects will become transparent and
can be steered and controlled optimally.
Analytic CRM: an elaborate reporting system provides the
substantiated basis for decision making and delivers management
information.
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